TERMS AND CONDITIONS

We provide Self-Storage Units (the Units) services at selected office locations. Rent, related fees and Units availability may vary by location.

There is no insurance coverage provided by BALI STORAGE SOLUTIONS (BSS) for the contents of Units. Furthermore, Units are not designed to withstand fire, explosion, intense heat, smoke, water, or similar perils, and you assume the entire loss to the Unit’s contents from such risks. We recommend that you arrange to have the contents of your Units insured by your personal insurance carrier.

We lease the Unit to you subject to our terms and conditions and any rules we may from time to time post on the official website of the company BSS.

1. DEFINITIONS

1.1. In these Terms and Conditions, the following terms shall have the following meanings:

▪”BALI STORAGE SOLUTIONS (BSS)” – refers to the Owner of the self-storage facility.

▪”Customer” refers to the person who rents the self-storage Unit.

▪”Unit” locked receptacles, refers to the self-storage Unit rented by the Customer in the BSS warehouse and identified in Agreement.

▪“Warehouse” means the building in which the Unit is located, and includes attendant loading docks, parking lots, and other improvements.

▪”Rent” refers to the amount of money paid by the Customer to the BSS for the rental of the Unit.

▪”Agreement” refers to the agreement between the BSS and the Customer for the rental of the Unit, which is governed by these Terms and Conditions.

2. RELATIONSHIP

2.1. The Customer:

  1. Customer agrees to rent the Unit from the BSS for the purpose of storing the Customers personal or business propertythe Customer’s Property;
  2. is deemed to have knowledge of the personal or business property stored in the Unit;
  3. warrants that they are the owner of the personal or business property in the Unit and/or are legally entitled to deal with it.

2.2. BALI STORAGE SOLUTIONS (which term includes its directors, employees and agents):

  1. agrees to rent the Unit to the Customer;
  2. does not and will not be deemed to have knowledge of the Customer’s Property stored in the Unit;

3. RENTAL TERMS AND PAYMENTS POLICY

3.1. The Rent shall be due and payable in full before the rental period starts.

3.2. Rent shall continue to accrue and be payable until the Unit is surrendered to BSS. The rental term will automatically renew at the end of each period according to the selected rate plan, unless either party provides written notice of termination. See Section 9 for more details.

3.3. At the end of the rental period, the Customer needs to remove his Property from the Unit or the extension rent/penalty fee will be due.

3.4. The Customer will be charged a Security Bond which will be included in the initial payment to be paid by the Customer pursuant to clause 3.1.

a. The value of the Security Bond shall be equivalent to IDR 600,000.
b. The Security Bond shall be refunded to the Lessee within 3 days after the termination of this Agreement, provided that the storage unit is left clean, undamaged, and all rental fees are paid in full.
c. BSS reserves the right to deduct any outstanding balance from the Security Bond of the Customer if the Customer is in Default as defined in Section 6.

3.5. BSS may refuse access to the Unit at any time if rent is in arrears or charges past due. (See section 6 for more details).

3.6. Customer shall pay to BSS the rental amount set forth in Agreement, and at the time set forth in Agreement. If Customer fails to pay any fee, Customer shall be in default of this Terms and Conditions for Storage Rental Agreement, and BSS shall have the rights specified in Section 6 below.

3.7. BSS may increase the storage fees or any other fees or charges payable under this Agreement at any time, but not less than three months after the Commencement Date, by giving the Customer not less than two weeks written notice.

3.8. In the event Customer, or fiduciary terminates the Lease or Agreement prior to expiration or renewal, there will be no refund of any rental charges.

3.9. If the Customer wants to extend his rental period, the extension rent must be paid in full before the end of the ongoing Agreement.

3.10. If the Customer fails to pay the extension rent before the end of the ongoing Agreement, the Customer shall be in Default of this Terms and Conditions for Storage Rental Agreement, and BSS shall have the rights specified in Section 6 below.

3.11. If the Customer do not wish to extend his rental period but failed to remove his Property from the Unit at the end of the ongoing Agreement, the Customer shall be in Default of this Terms and Conditions for Storage Rental Agreement, and BSS shall have the rights specified in Section 6 below.

4. STORAGE SPACE

4.1. Customer’s Property shall be stored in the Unit specified in Agreement.

4.2. Customer understands and agrees that the fees for the Unit specified in Agreement shall be due whether or not all or only a portion of the Unit is used to store Customer’s Property.

4.3. The amount of the Storage Space may be increased or decreased at any time during this Agreement upon the written consent of both parties.

4.4. The Unit may only be used for storing certain types of your personal property.

4.5. The Customer is prohibited to store any of his Property in the common areas.

5. ACCESS AND CONDITIONS OF USE

5.1. The Customer:

  1. has the right of access to the Unit during BSS opening hours. In case of emergency, the customer can contact BSS to access its Unit outside of opening hours;
  2. is solely responsible for the securing of his Unit in a manner which is acceptable to BSS;
  3. keep the Unit in as good as condition as it is now, ordinary wear and tear excepted. If Customer don’t, Customer will promptly reimburse BSS for the cost of any repairs necessary to place the Unit in such condition at the time of termination based on a third party professional estimated costs.

5.2. Customer must not store (or allow anyone else to store) any of the following goods in the Unit:

  1. food or perishable goods;
  2. birds, fish, animals, plants or any other living creature;
  3. combustible or flammable materials or liquids such as gas, compressed gasses, oil based paint, petrol, oil or cleaning solvents;
  4. firearms, explosives, weapons or ammunition;
  5. chemicals, radioactive materials or biological agents;
  6. toxic waste, asbestos or other materials of a potentially hazardous nature or that are environmentally harmful;
  7. any item which emits any fumes, smell or odor;
  8. any illegal substances, illegal items or goods illegally obtained, including counterfeit goods;
  9. any item of high value requiring specialist storage (including but not limited to jewelry, money, bullion, deeds, bonds, securities, stamps, antiques, fine art, fine wines).

5.3. Customer must not:

  1. obstructs the entrance to any other storage space;
  2. create any nuisance to BSS or any customer of BSS;
  3. do anything on the Premises which may invalidate the insurance of BSS or those of the other Unit users or increase the premiums payable;
  4. spray paint or do mechanical work in the Unit;
  5. attach anything to the internal or external surfaces of the Unit or make any alteration to the Unit;
  6. allow any liquid, substance or smell to escape from the Unit or any noise to be audible outside the Unit;
  7. leave any waste or refuse that is created by storing the goods. The Customer will be charged the reasonable costs of disposing of such waste or refuse;
  8. tamper with the electricity in any way and will ensure that no electrical equipment remain operational in the Unit.

5.4. Customer will use the Unit solely for the purpose of storage and must not use the Unit as offices or living accommodation or as a home address or carry on any business or other activity in the Unit other than storage.

5.5. Customer must maintain the Unit by ensuring it is clean and in state of good repair.

5.6. Customer ensure the goods are dry, clean and free from vermin and food scraps when placed in the Unit.

5.7. Customer must immediately notify BSS in writing of any change of address (physical or email) and/or phone number of the Customer or the Alternate Contact Person.

5.8. Customer grants BSS the entitlement to discuss any default by the Customer with the Alternate Contact Person.

5.9. BSS reserves the right to enter the Unit in case of emergency such as but not limited to flooding, fire.

6. DEFAULT

6.1. If the Customer fails to comply with any obligation under this Terms and Conditions for Self-Storage Rental Agreement, time being of the essence, the Customer shall be deemed to have committed an act of default.

6.2. In the event of default by the Customer, BSS may, without prejudice to any other rights, remedies or powers of BSS charge the Customer with a daily penalty fee of 25% of the weekly price.

6.3. If the Customer has committed an act of default for more than 3 days, BSS may, without prejudice to any other rights, remedies or powers of BSS, exercise one or more of the following rights whether or not a formal demand for payment has been made:

  1. charge a penalty fee;
  2. deny the Customer access to the Unit;
  3. terminate this Agreement pursuant to clause 9.1.;
  4. upon notice to the Customer (in accordance with clause 10.1);
  • (i) re-enter the Unit;
  • (ii) remove the Customer’s Property from the Unit and sell the Customer’s Property by private arrangement or public auction to defray any unpaid moneys; and/or
  • (iii) at the election of BSS take possession of and retain the Customer’s Property to satisfy any obligation of the Customer under this Agreement;
  • (iv) dispose of the Customer’s Property in any other manner, whether for value or not, as BSS sees fit.

6.4. Customer shall not be entitled to any refund or compensation for the loss of the belongings after termination of this Agreement.

7. RISK AND RESPONSIBILITY

7.1. BSS will not be liable to you or any third party for incidental or consequential damages.

7.2. The Customer’s Property are stored at the Customer’s sole risk and responsibility in all respects.

The Customer should insure the Property for their full replacement value against all risk including without limitation, theft, damage, deterioration, flood, fire, leakage, heat, seepage of any substance from another self-storage space, pests, or vermin. 

7.3. The Customer acknowledges that BSS does not insure the Customer’s Property nor accepts any risk or responsibility in respect of the Customer’s Property. If the Customer fails to insure the Property in accordance with this clause, the Customer will keep BSS indemnified against all claims for any loss or damage to the Customer’s Property and from all claims for loss, damage or injury that may result from the Customer’s use of the self-storage space.

7.4. The only person who can make deliveries and removals from the Unit is the Customer and persons allowed access as identified on the front page of this Agreement UNLESS the Customer gives instructions to BSS or in the event of default by the Customer as per clause 6.3.d.

7.5. Unless specifically covered by insurance in accordance with clause 7.3, the Customer should not store goods which are irreplaceable, such as currency, jewelry, furs, deeds, paintings, works of art and items of personal sentimental value.

8. COMPLIANCE WITH LAWS

8.1. The Customer acknowledges and agrees to comply with all relevant laws applicable to the use of the Unit. This includes laws relating to the material that is stored, and the manner in which it is stored. Liability for all breach of such laws rests absolutely with the Customer, and includes all costs resulting from such breach.

8.2. The customer acknowledges and agrees that in the event of differences in interpretation between Indonesian and English in this agreement, the parties agree to use Indonesian as a guide for interpreting this agreement in accordance with the applicable laws and regulations in Indonesia.

9. TERMINATION

9.1. BSS may terminate this Agreement with the Customer for any reason giving a notice of not less than 5 days for weekly and 7 days for monthly and half year contracts (in accordance with clause 10.1.a) or, in the event of BSS not being able to contact the Customer, by giving notice to the Alternate Contact Person noted on this Agreement.

9.2. If the Customer wants to terminate this agreement, a minimum written notice of 2 days before the end of the rental period is required for weekly and monthly contracts, and a minimum of 7 days’ for half-year contracts.

9.3. In the event a breach of any of the provisions contained in Section 5, or non-payment of Rent or fees, BSS may terminate this agreement immediately.

9.4. Upon termination, the Customer must remove all goods in the Unit and leave the Unit in a clean condition and in a good state of repair to the satisfaction of BSS on the date specified.

The Customer must pay any outstanding moneys and any expenses on default or other moneys owed to BSS up to the date of termination, or clause 6.2 and/or 6.3 will apply.

Calculation of the outstanding moneys will be made by BSS and such calculation will be final.

10. NOTICE

10.1. The parties shall be deemed to have received a notice from the other if sent:

  1. to the Customer’s address, mobile phone (text/whatsapp message), or email address recorded on the front page of the Agreement;
  2. to the BSS’s email address contact@balistoragesolutions.id or Whatsapp number: +62 823-4139-8709.

11. ASSIGNMENT

11.1. The Customer may not assign the Customer’s rights or obligations under this Agreement.

12. WHOLE CONTRACT, WAIVER

12.1. This Agreement represents the entire terms of contract between the parties and supersedes all prior oral and written representations, agreements or understandings. No statements or representations by BSS or any employee or agent of BSS other than those expressly recorded in this Agreement shall form part of this Agreement or create an obligation for BSS.

12.2. Any variation or addition to this Agreement must be in writing.

12.3. Agreement which have the effect of entitling us to reimbursement, waiving or limiting our liability and authorizing us to remove and dispose of the contents of the box will survive the termination of this Agreement.

12.4. Lease of the Unit constitutes acceptance of the Agreement and any related fee schedules.

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